Inside & Outside Sales

Careers in Sales Jobs

Counter Sales 
Inside Sales 
Outside Sales 
Estimator 
Quotations 
Project Assistant 
Project Manager 
Operations Manager 
Counter Sales Career

Our Sales Department plays a key role in connecting our customers with the right products and services, whether working face-to-face at a counter, over the phone or meeting them on-site to understand their needs. Our sales professionals combine product knowledge with communication skills to provide excellent service, develop customer loyalty, and contribute to the overall success and profitability of the company.

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Position

Counter Sales

Counter Sales works inside a store location and interacts directly with walk-in customers to help them select and purchase products, or suggest alternative products when appropriate.

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Counter Sales

Responsibilities

Maintain up-to-date knowledge of products, including catalogs and price sheets

Stay informed about current product promotions and advertisements

Assist customers during the sales and purchase process at the counter

Respond to customer inquiries in a professional and helpful manner

Position

Inside Sales

Inside Sales primarily handles remote orders and inquiries to provide quotes, check in-store product availability, and support both new and existing customers without face-to-face contact.

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Inside Sales

Responsibilities

Interface with customers to process orders and answer inquiries by quoting prices, delivery specs, and payment terms

Offer substitute products when needed to fulfill customer needs

Support assigned Outside Sales Representatives by assisting their specific customers

Develop and maintain customer accounts by promoting products and value-added services

Provide information on product availability to customers and callers

Keep accurate records of customer information including contracts, bonded inventory, and account terms

Handle phone orders, ensuring details are correct and quotes are accurate

Negotiate and set competitive sales quotes based on purchase volume and market conditions to maximize profit

Position

Outside Sales

Outside Sales reps meet clients face-to-face to identify needs, present product or service solutions, negotiate terms, and close deals, all while building and maintaining long-term customer relationships.

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Outside Sales

Responsibilities

Make initial contact with prospective customers to identify and develop new business opportunities

Recommend appropriate products and suggest advanced or alternative applications

Seek out and propose additional ways the company can support existing customers

Assist contractor customers by specifying electrical products based on blueprints

Regularly pursue new business opportunities to expand the company's presence at customer sites

Support factory maintenance and engineering personnel with product solutions

Position

Estimator

Estimators work with vendors to develop price quotes for our customers' various commercial, industrial and residential projects.

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Estimators develop quotations

Responsibilities

Ensure all electrical specifications and drawings are accurately interpreted and met for each project

Strive to secure the highest percentage of available market work for the company

Review manufacturer project details and costs to confirm alignment with project requirements

Oversee smooth project transition from Estimator to Project Manager upon job award

Collaborate with Store Managers and Salesmen to develop project-based business opportunities

Negotiate with Salesmen, Customers, and Vendors to secure project wins for the company

Handle escalations as needed, resolving issues while upholding company policies and procedures

Review and approve pricing quotations to ensure they are consistent, competitive, and profitable

Follow up with the sales team and customers on outstanding quotations to track the status

Determine the most cost-effective product fit for each project's specifications

Build strong relationships with vendors, suppliers, and customers to generate more project opportunities

Proactively manage changes in project scope, identify issues, and recommend effective solutions

Position

Quotations

Quotation Sales communicate with customers and vendors to ensure that electrical specifications and project drawings are accurately interpreted by a quotations manager, helping the company secure the highest possible percentage of available work in the market.

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Manager of quotes department

Responsibilities

Ensure all projects comply with electrical specifications and drawing requirements

Review manufacturer project and costs, verifying these match the specified project requirements

Oversee project transitions between estimators and project managers

Work with store managers and sales reps to develop project business with customers

Negotiate with sales reps, customers, and vendors to win projects

Give our vendors and suppliers incentives to drive more project opportunities

Proactively manage changes in project scope, identify potential problems, and suggest appropriate solutions

Provide solutions to issues and problems to ensure our policies and procedures are followed

Review pricing quotations to ensure consistent, competitive, and profitable pricing

Follow up on outstanding quotations with the sales team and customers to determine the status

Determine the most cost-effective products that meet the project specifications

Meets with vendors, suppliers, and customers to build strong and profitable relationships

Position

Sales Project Assistant

A Sales Project Assistant supports Project Managers and their teams by communicating with electrical contractors and ensuring the correct materials are shipped accordingly on schedule.

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Outside Sales

Responsibilities

Place and track orders for electrical project materials

Provide excellent customer service to electrical contractors

Collaborate with the projects team to ensure timely and accurate project information

Help stage materials and products for job site delivery

Communicate with contractors regarding their fixture and gear orders

Begin training in project estimation to support future responsibilities

Position

Sales Project Manager

A Sales Project Managers oversee and coordinate awarded projects, ensuring they meet customer requirements, budgets, and timelines.

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Project managers

Responsibilities

Provide documentation, material coordination, and support for customers and sales staff during a project

Support the overall Branch sales strategy through efficient and timely responses to internal and external customers

Establish and maintain superior customer and vendor relationships to ensure customer satisfaction

Evaluate the percentage of gross return on a project

Maintain gross margin levels established by management in the area of project quotations

Ensure products are ordered and billed accurately

Create and process change orders as requested and maintain billing on the project until closed

Address and correct complications as they are reported, including but not limited to damages, returns, shortages, etc. to maximize customer satisfaction

Ensure material is purchased with the best pricing terms from manufacturers

Contact and negotiate with vendors for special terms and pricing for supplies and materials regarding quoted projects

Perform appropriate expediting functions to ensure material is shipped by vendor and received by customer in the agreed-upon time frame

Communicate scheduling and shipping date changes with customer and sales staff

Meet with vendors, suppliers, and customers to build strong and profitable relationships

Create and maintain project documentation

Develop and maintain effective working relationships with various vendor representatives

Position

Operations Manager

An operations manager oversees daily business activities, ensuring efficiency in processes, resource allocation, and team performance while maintaining quality, productivity, and customer satisfaction.

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Operations Manager

Responsibilities

Manage warehouse and administrative functions to ensure efficiency and compliance with company policies and practices

Oversee key financial measurements of the branch to drive profitability and productivity

Ensure high levels of customer satisfaction through effective branch operations

Evaluate and identify process improvements to enhance overall branch performance

Oversee the movement of products into and out of inventory to maintain accurate stock levels

Handle personnel functions, including hiring, training, and evaluating employees in cooperation with the Human Resources Department