FNQR30 - 30A 600V TD Class CC Fuse

Eaton

  • $54.45 (Each)
  • $54.45 (Each)

  • $544.50 (Per 10)

Availability: Call for Availability

QTY:
Each
Thank you for your suggestions! We appreciate your assistance in improving our software. It helps us serve you even better!
  Edit Mode: Please login to suggest improvements for this item. Close
Quick Specs
Catalog Number
FNQR30
Manufacturer
Eaton
Manufacturer's Part Number
FNQ-R-30
Description
30A 600V TD Class CC Fuse
Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, Ferrule End X Ferrule End Connection, 30 A, 600 V Ac, Melamine Material, 0.41 In Diameter, 1.5 In Overall Length, 0.02 LB
Slang Terms

Suggest a New Term
Categories
Fuses - Small Dimension Fuses Mark as Incorrect
Suggest a New Category
Classification
Midget Fuses
UNSPSC
39121606 - Cartridge fuses
UPC/EAN/GTIN
051712497145 / 5027590092272 / 00051712497145
Weight per unit
0.02 (lbs/each)
Price & Packaging
Minimum Order Quantity
1
Unit
$54.45 (Each)
Carton
$544.50 (Per 10)
Resources
Images
 
 
FNQR30 - Small Image
 
FNQR30 - Large Image
 
FNQR30 - Large Image
 
FNQR30 - Large Image
 
FNQR30 - Large Image
 
FNQR30 - Large Image
 
FNQR30 - Video
Other Links
 
 
FNQR30 - Other
 
FNQR30 - Other
 
FNQR30 - Other
Suggest Substitute Item
  Edit Mode: Please login to suggest improvements for this item. Close
Thank you for your suggestions! We appreciate your assistance in improving our software. It helps us serve you even better!
  Edit Mode: Please login to suggest improvements for this item. Close
Features
Current Rating
30 A
Voltage Rating
600 V ac
Material
Melamine
interrupt rating
200 kAIC (RMS Symmetrical)
amperage rating
30 A
connection
Ferrule End X Ferrule End
Dimensions and Weight
Diameter
0.41 in;10.3 mm
Overall Length
1.5 in;38.1 mm
Size
13/32 In Diameter X 1-1/2 In Length
Descriptions
Description
30A 600V TD CLASS CC FUSE
Product Type
Fuse
Long Description
Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 s @ 200% Response Time, Ferrule End x Ferrule End Connection, 30 A, 600 V ac, Melamine Material, 0.41 in Diameter, 1.5 in Overall Length, 0.02 lb
Short Description
30 A, 600 VAC, Time Delay Class CC Fuse
extra long description
EFSE FNQ-R-30 CLASS CC TIME DELAY R
Features
Bussmann's Class CC fuses set the standard in Class CC fuse performance in the industry. Recognized for their superior performance, Bussmann has the right product for your circuit and equipment protection needs. These branch circuit rated, 600v, 200,000a IR fuses offer exceptional protection in the smallest package of any UL class of fuses. Choose from the ultimate protection provided by our Low Peak LP-CC fuses, the time delay of our FNQ-R's for your control transformer and similar control applications or
Special Features
Rejection Style
Additional Information
Fuse Speed
Time Delay
Fuse Class
Class CC
Response Time
12 s @ 200%
Connection Type
Ferrule End x Ferrule End
Standards Met
UL Listed;Std. 248-14;Guide JDYX;File E19180;CSA Certified:C22.2 No. 248.14;Class 1422-01;File 53787;HRC-MISC;CE Certified;RoHS Compliant
package quantity
10 CT
Made in USA
yes
media
Yes
dimensions
1.5000 IN X 0.4100 IN X 0.4100 IN
class
Class CC
Manufacturer Information
Manufacturers Part Number
FNQ-R-30
Brand
Eaton
GTIN
00051712497145
UPC
051712497145
Taxonomies, Classifications, and Categories
Category Description
MIDGET FUSES
Type
FUSE
Packaging
Weight
0.02 lb
Weight per each
0.02
Carton
10
Uses, Certifications, and Standards
Application
Branch Circuits;Line Protection;Small Control Transformers;Industrial Control
standard
RoHS Compliant,CE Marked
  Edit Mode: Please login to suggest improvements for this item. Close
You must have an account to view stock levels
These alternate items can be purchased instead of FNQR30.
Jump To:

Similar Items

Similar items are close alternatives to FNQR30, though they may not be 100% alike.

Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, Ferrule E...
  • Our Part #: FNQR10
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-10
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.40) ·
FNQR10 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.04

Each

QTY:
Each
Add
Time Delay Fuse, CC Class Fuse, 30 A, 600 V Ac, Melamine (Tube);Brass (End Cap) ...
  • Our Part #: HCTR30
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: T626-HCTR30
  • Manufacturer: Edison Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($304.60) ·
HCTR30 - Edison Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$30.46

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR212
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-2-1/2
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($442.10) ·
FNQR212 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$44.21

Each

QTY:
Each
Add
Fuse, Fast Acting Fuse Speed, Class CC Fuse, Ferrule End X Ferrule End Connectio...
  • Our Part #: KTKR30
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: KTK-R-30
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($353.30) ·
KTKR30 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$35.33

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR.5
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-1/2
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($418.00) ·
FNQR.5 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.80

Each

QTY:
Each
Add
Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, Ferrule E...
  • Our Part #: FNQR1
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-1
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.40) ·
FNQR1 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.04

Each

QTY:
Each
Add
Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, Ferrule E...
  • Our Part #: FNQR15
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-15
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.40) ·
FNQR15 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.04

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR1610
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-1-6/10
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($481.00) ·
FNQR1610 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$48.10

Each

QTY:
Each
Add
Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, Ferrule E...
  • Our Part #: FNQR2
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-2
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.50) ·
FNQR2 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.05

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR20
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-20
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.50) ·
FNQR20 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.05

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR25
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-25
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.50) ·
FNQR25 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.05

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR312
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-3-1/2
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($481.00) ·
FNQR312 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$48.10

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR6
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-6
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($442.10) ·
FNQR6 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$44.21

Each

QTY:
Each
Add
Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, Ferrule E...
  • Our Part #: FNQR8
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-8
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($442.10) ·
FNQR8 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$44.21

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR3
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-3
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.50) ·
FNQR3 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.05

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR4
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-4
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.40) ·
FNQR4 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.04

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR12
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-12
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($497.90) ·
FNQR12 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$49.79

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR5
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-5
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.50) ·
FNQR5 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.05

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR112
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-1-1/2
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($410.50) ·
FNQR112 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$41.05

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR9
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-9
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($861.00) ·
FNQR9 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$86.10

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR7
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-7
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($538.20) ·
FNQR7 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$53.82

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR114
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQR114
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($481.00) ·
FNQR114 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$48.10

Each

QTY:
Each
Add
Eaton Bussmann Series FNQ-R Fuse, 1.125 A, Class CC, Non-Indicating, Ferrule End...
  • Our Part #: FNQR118
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-1-1/8
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($481.00) ·
FNQR118 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$48.10

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR810
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-8/10
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($489.90) ·
FNQR810 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$48.99

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR712
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: FNQ-R-7-1/2
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($481.00) ·
FNQR712 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$48.10

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR410
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: Out of Stock
  • MFR Part #: FNQ-R-4/10
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($869.30) ·
FNQR410 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: Out of Stock

Book Price

$86.93

Each

QTY:
Each
Add
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR610
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: Out of Stock
  • MFR Part #: FNQ-R-6/10
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($466.90) ·
FNQR610 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: Out of Stock

Book Price

$46.69

Each

QTY:
Each
Add
KLDR Fuses Are Time-Delay Fuses Designed to Protect Control Transformers, Soleno...
  • Our Part #: KLDR30
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: Out of Stock
  • MFR Part #: KLDR030.TXP
  • Manufacturer: Littelfuse
  • Find: Similar Items
  • Pkg Sizes: 1 Each ($ -) ·
KLDR30 - Littelfuse

Nacogdoches Availability: Out Of Stock

Total Availability: Out of Stock

Book Price

$ -

Request Quote

Call nearest store for Item Price
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR34
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: Out of Stock
  • MFR Part #: FNQ-R-3/4
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 1 Each ($ -) ·
FNQR34 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: Out of Stock

Book Price

$ -

Request Quote

Call nearest store for Item Price
Eaton Bussmann Series Class CC Fuse, FNQ, Time-Delay, Dual-Element Current Limit...
  • Our Part #: FNQR614
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: Out of Stock
  • MFR Part #: FNQ-R-6-1/4
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 1 Each ($ -) ·
FNQR614 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: Out of Stock

Book Price

$ -

Request Quote

Call nearest store for Item Price
30A 600V TD Class CC Fuse
  • Our Part #: ATQR30
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: Out of Stock
  • MFR Part #: N/A
  • Manufacturer: FUS
  • Find: Similar Items
  • Pkg Sizes: 1 Each ($ -) ·
ATQR30 - Fuseco Inc.

Nacogdoches Availability: Out Of Stock

Total Availability: Out of Stock

Book Price

$ -

Request Quote

Call nearest store for Item Price
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-1/4
  • GTIN: 00051712147002
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-1-3/10
  • GTIN: 00051712147040
  • Manufacturer: Eaton Bussmann Series
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-1-8/10
  • GTIN: 00051712147132
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-3-2/10
  • GTIN: 00051712150927
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-3/10
  • GTIN: 00051712496902
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-1-4/10
  • GTIN: 00051712496957
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-2-1/4
  • GTIN: 00051712496971
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-17-1/2
  • GTIN: 00051712561044
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-4-1/2
  • GTIN: 00051712582421
  • Manufacturer: Eaton
CLASS CC TIME DELAY
  • MFR Part #: FNQ-R-5-6/10
  • GTIN: 00051712582438
  • Manufacturer: Eaton
Lower Cost Alternatives

These alternatives to FNQR30 are priced for value and offer basic funtionality.

Low Peak Fuse, Time Delay Fuse Speed, Class CC Fuse, 12 S @ 200% Response Time, ...
  • Our Part #: LPCC30
  • Nacogdoches Availability: Out Of Stock
  • Total Availability: In Stock
  • MFR Part #: LP-CC-30
  • Manufacturer: Bussmann Fuses
  • Find: Similar Items
  • Pkg Sizes: 10 ($511.10) ·
LPCC30 - Bussmann Fuses

Nacogdoches Availability: Out Of Stock

Total Availability: In Stock

Book Price

$51.11

Each

QTY:
Each
Add
Cross Referenced

These items are similar to FNQR30 but are not currently available from Elliott Electric Supply.

Part # MFR/Brand GTIN
FNQ-R-30 Eaton Bussmann 51712497145
FNQ-R-30 Eaton 00051712497145
KLDR-30 SSAC 00079458112436
ATQR30 Mersen 00782001904722

* All prices subject to change.

Begin Live Chat